FAQs

Properties in Dubai FAQ

Q. Does Dubai Properties offer freehold properties??

A. Yes, Dubai Properties sells freehold properties to both local residents and international investors. With communities and towers in some of Dubai’s most popular destinations, including:

  • 1/JBR, a luxury residential tower in Jumeirah Beach Residence.
  • Residential towers in Business Bay, which include Bellevue Towers.
  • Mixed-use residential communities in Dubailand including, Mudon, Villanova, Serena and Remraam.
  • Dubai Wharf and Manazel Al Khor residential projects on the Dubai Creek.

Q. Who owns Dubai Properties?

A. Dubai Properties is a subsidiary of, and the real estate arm of Dubai Holding, the global investment conglomerate.


Q. By law, can you buy properties in Dubai?

A. Yes, the laws in Dubai permit residents and international investors to purchase property in Dubai's freehold market.


Q. Can foreigners/expats buy houses in Dubai?

A. Yes, any person of any nationality, whether they are a resident of Dubai or based abroad, can purchase property in Dubai's freehold market. You are not required to hold any type of residency or similar permit in order to purchase property.


Q. What are the steps to buying property in Dubai?

A. The process of buying a property includes four basic legal steps that need to be followed in Dubai.

1. Establishing buyer and seller agreement
Once you have found a property that you want to invest in, you must consult a real estate agent. They will help you communicate, negotiate and outline the terms of sale with the owner.

2. Signing an agreement for sale
Once all the details are finalized, it’s time to sign the agreement of sale, also known as the Memorandum of Understanding (MoU). In Dubai, this document is entitled ‘Contract F’ and is available on the Dubai Land Department’s website, under the ‘Contracts’ page. Upon signing this contract it is standard practice in Dubai for the buyer to pay a 10% deposit of the property value to the seller.

3. Applying for a No Objection Certificate (NOC)
To allow for the transfer of ownership you must apply and pay for a No Objection Certificate from the developer of the unit you are purchasing. This will allow for the transfer of ownership. Once all outstanding service charge payments are finalized the developer will be able to provide an NOC.


Q. Transfer of ownership with Dubai Land Department

A. Once you have obtained the NOC, you will need to meet the seller at the Dubai Land Department (DLD) to have a new title-deed drawn up. Before the title-deed is provided, DLD requires the buyer to make a payment of the property price in the form of a cheque. This cheque should be made payable to the seller on the date of the transfer.


Q. How long does it take to buy a new property in Dubai?

A. An average property transaction in Dubai takes around 30 days to complete from the date on which the Agreement for Sale is signed.


Q. What are the fees needed to buy a property in Dubai?

A. The primary market purchasing fee in all DLD Registration Trustees offices is AED 4,000 for transactions over AED 500,000, and AED 2,000 for those below this amount. Fees are payable in cash and paid by the parties as agreed.
For secondary market purchases, total fees include a 2% commission fee (for the sales agent or broker), the NOC fee [around AED 5,000 max] and a transfer appointment fee [AED 4,000].


Q. How do I buy property in Dubai on instalments?

A. You will need to apply for a mortgage through one of the banks in the UAE. Mortgage registration charges payable to the DLD amount to 0.25 per cent of the loan value, plus AED 290 as a standard charge.
The following documents are typically required for UAE residents to receive mortgage approval:

  • Passport and visa copy of the purchaser.
  • Copy of Emirates ID.
  • Proof of current address such as Ejari and Dewa bill.
  • Salary certificates or evidence of regular income.
  • Bank account statements for three to six months, which reflect the corresponding salary credit.
  • MoU for the sale of the property.
  • Title deed of the property to be purchased.
  • Seller’s passport copy.
  • No Objection Certificate from the developer.

Q. Are properties in Dubai subject to VAT?

A. The UAE government implemented a landmark policy by introducing value-added tax (VAT) at a rate of five per cent, effective from January 1st, 2018.
The VAT law states that all real estate transactions, apart from the sale of vacant commercial properties and commercial property leases, are either not subject to or exempt from the tax.
In other words, there is no VAT charged on the rent for residential accommodation. However, it is possible that a residential tenant benefits from other services – either included in the rental agreement or in addition to the agreement – that are subject to VAT.


Q. Can I buy a house in Dubai and get a residency visa?

A. Investors, home owners and specialists, such as doctors and engineers, can receive UAE residency visas valid for up to 10 years as per the law announced in May 2018 by the UAE government.
The existing property visa is a two-year renewable property investor visa issued by the Dubai Land Department for a freehold property valued at Dh1 million or more on the title deed.


Q. Is Business Bay a good location to live in?

A. Business Bay is a mixed-use destination in the modern heart of the city. Developed by Dubai Properties, Business Bay is a home to residents, as well as a popular commercial and entertainment destination. The master-development was ranked as the fifth must-see neighbourhood in the world by Lonely Planet, the largest travel guide in the world.
Described as Dubai’s most exciting neighbourhood in the making, the locale has been placed alongside popular city destinations including London, New York City and Rio de Janeiro. Dubai Properties’ three significant projects Bay Avenue, Bay Square and Marasi Business Bay have helped contribute to the growth of the neighbourhood.
The area is ideal for young professionals who want to live in the heart of Dubai’s business district and stay close to its commercial hub, Downtown Dubai as it has direct access to major highways, and is in close proximity to Downtown, Jumeirah, DIFC and other central touch points.


Q. What do I need to become one of Dubai Properties' brokers?

A. First you must be a licensed broker by Dubai’s Real Estate Regulatory Agency (RERA) as it is the only authoritative body that issues broker licenses.
Real estate businesses must be registered with the Dubai Economic Department (DED) within the Brokers Registry. The DED grants licenses to sole-owner and multi-owned limited liability companies (LLCs) to UAE nationals and foreigners.
Application for registration in the Brokers’ Registry must include the following documents:

  • Valid trade license issued by DED.
  • A membership certificate in the Dubai Chamber of Commerce and Industry.
  • An exact copy of the ownership certificate of the brokerage shop or its lease.
  • A certificate of good conduct for the establishment owner and senior manager(s).
  • None of the company’s directors or partners authorized to manage the company shall be the subject of a previous case of bankruptcy or breach of honor or trust.
  • Appropriate course certification or degree in real estate from educational institutions accredited by Dubai Land Department.
  • Passing the brokerage profession test.

Passing individual registrations and sole-owners, the required documents are:

  • Two passport size photographs.
  • A copy of the passport.
  • A copy of the residence visa.
  • A copy of an Emirati-issued labor card (profession must be identical to that of visa).
  • The application must be on the approved form and signed by the company sponsor.

If the application is accepted, the broker must use his broker registration number in all correspondence and reports issued by him.


Q. What are the exact steps to buy a property from Dubai Properties?

A. Once you have been through Dubai Properties’ online brochures for its developments you can contact one of our sales representatives who will be happy to take you through the process in detail.
For any additional information on how to purchase a property from Dubai Properties, please contact 800 DPUAE (800 37823) or +971 4 871 3700 or send your request through the following link.


Q. I am moving to Dubai, where can I start seeing some properties?

A. There are a number of ways to begin your search for property in Dubai. For more information on Dubai Properties’ developments please contact 800 DPUAE (800 37823) or +971 4 871 3700 or send your request through the following link


Q. I am looking for a luxurious apartment. Which is the best location for buying property in Dubai?

A. The real estate market in Dubai has a vast selection of luxury residences to choose from and the sector for prime and ultra-prime real estate has grown considerably in the emirate in recent years. Dubai Properties’ flagship project is the luxury residential tower located on Jumeirah Beach Residence – 1/JBR.
Contact 800 DPUAE (800 37823) or +971 4 871 3700 or send your request through the following link to receive offers on luxury units in our developments.


Q. Should I invest in a property in Mirdif?

A. Mirdif is a family-friendly residential community that is popular amongst Emirati and expatriate families. The sprawling community has a wonderful selection of villas and apartments to rent in Ghoroob, Shorooq, Uptown Mirdif and the newly opened Mirdif Tulip. Mirdif Hills is another project that is currently under construction and will be completed by the second quarter of 2019.
The neighbourhood is home to several schools and nurseries as well as numerous green spaces, parks and children’s play areas. In the area you will also find a number of large parks including, Uptown Mirdif Park, Mushrif Park, Al Khawaneej Pond Park and the pet-friendly BarkPark. It also has a lot of retail and F&B options with Uptown Mirdif and Mirdif City Center in the heart of the community and Last Exit only minutes away.
Mirdif is in close proximity to the Dubai International Airport and Rashidiya Metro Station. The community is also easily accessible from arterial highways including Mohammed Bin Zayed Road and Al Awir Road. It is well-connected to the whole city including areas such as Business Bay, Downtown Dubai, Dubai World Trade Centre, and Dubai Festival City.


Q. Is JBR a family-oriented area?

A. Jumeirah Beach Residence (JBR) is a unique and popular mixed-use destination in Dubai that is known for its trendy cafes and restaurants, as well as unique retail outlets. With street markets and a series of ongoing fun and family-oriented events taking place in the area throughout the year, it’s no surprise that JBR is a firm favourite with both residents and visitors to Dubai.
As a residential area, JBR is popular amongst families as there are several nurseries and plenty of safe and open play areas for families to enjoy their time together.


Q. Is it a good idea to buy property in Dubailand/The Villa?

A. Dubailand was named as one of the most popular communities to move into last year by ServiceMarket, a UAE platform for moving and home services.
The destination is an all-encompassing community as it delivers an exceptional combination of world-class leisure, entertainment and sports attractions, as well as family-friendly residential communities. The Villa residential community by Dubai Properties offers stylish 4-, 5- and 6-bedroom villas for sale.
The Dubai Properties communities in Dubailand such as The Villa, Mudon, Remraam, Serena and Villanova span from affordable to luxurious options, each with a distinctive lifestyle offering, and replete with amenities such as schools, nurseries, medical clinics and shopping centres - these communities are tailor-made for families to grow together.


Q. What happens if you can't pay your off-plan property in Dubai?

A. If you are unable to complete the payment of your off-plan property, then the developer has the following rights:

  • If 80% of the construction is complete, the developer may keep all the money received from the buyer and sell the unit in Public Auction to recover the payments or the developer may deduct more than 40% of purchase price and cancel the contract.
  • If 60% of the construction is complete, the developer may deduct 40% of purchase price and cancel the contract.
  • If construction has started but hasn't reached 60%, the developer can deduct 25% of purchase price and cancel the contract.
  • If circumstances arise outside of the developer’s control that prevent the completion of construction, the developer is entitled to deduct 30% of the purchase price and cancel the contract.

Q. How do I calculate property value in Dubai?

A. The online real estate portal, Property Finder Group, has developed a free tool for people to be able to calculate the cost of property value in Dubai.
The Rent vs Buy Calculator provides a simple breakdown and analysis of the estimated costs and how much investors can save down the line if they were to purchase property versus renting. You will need to submit your own monthly rent, the price of the property you are interested in, and the number of years you plan on living in the property for the calculation. It also factors in additional fees such as Dubai Land Department fees and VAT charges.
Link to the Rent vs Buy Calculator.


Q. Do people living on rent pay VAT in Dubai?

A. There is no VAT charged on the rent for residential accommodation. However, it is possible that other services are subject to VAT and is either included in the rental agreement. This includes utilities or cooling fees and parking space fees.

Pre-title Deed Registration (Individuals)

Q. I have just purchased a property from Dubai Properties. What am I required to do now?

A. You are required to register your property with the Dubai Land Department.


Q. Where do I have to go to register my property?

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.


Q. What documentation is required for registering my property?

A. You are required to submit the below documentation:

  • Passport Copy of Owner (and Co-Owners if applicable) along with the valid Residence
  • Visa
  • A copy of Sale and Purchase Agreement
  • Any Amendment Agreements (if applicable)
  • Emirates ID for UAE Residents (front and back)
  • Visit visa or entry stamp and unified number from the passport (nonresidents)
Q. Do I need to pay in order to register my property?

A. Yes. In addition to the above documents you will be required to make the following payments:

  • AED 500 in administration charges, by cash or credit card.
  • A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 40 payable to “Dubai Land Department”.
  • AED 500 payable to “Emirates Real Estate Solutions” in cash.
Q. I own multiple units, can I combine the payments and issue one managers cheque?

A. No. You will need to submit a separate set of documents and cheque for each individual unit.


Q. My property is mortgaged, do I need to submit documentation from bank along with my application?

A. Yes, in addition to the above documentation you will need to submit a No objection certificate from the financial institution addressed to “Dubai Land Department” with the mortgage details.


Q. Are there additional fees charged for mortgaged units?

A. Yes, a Manager’s Cheque (banker’s draft) representing 0.25% of the mortgaged value plus AED20 should be made payable to “Dubai Land Department”


Q. Do I need to come and apply in person?

A. We recommend that all owner(s) apply in person. However in the event that you are unable to apply in person, you can authorize a representative to submit the documentation on your behalf. The authorized representative is required to bring an authorization letter addressed to Dubai Properties and signed by the owner(s), along with an original valid ID. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.


Q. I am unable to come in person. Can I assign someone to act on by behalf?

A. Yes, you can authorize a representative to submit the documents on your behalf. Your appointed representative is required to have a letter of authorization signed by the owner(s) and is required to present valid identification at the time of submission. Once the “Developer Self Registration” (DSR) document is processed, the owner (s) will be required to come in person to sign. However, a representative may be assigned to act on behalf of the Owner(s) and complete the application process by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts.


Q. I am unable to issue a Power of Attorney in the UAE. Can I provide one that has been issued outside the UAE?

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

  • The competent Government Department in the country where the Power of Attorney document is issued.
  • The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
  • The U.A.E Foreign Ministry in the U.A.E.
Q. Will I be issued a title deed for my property?

A. Since the purchased property is off-plan, the Dubai Land Department will issue a pre-title deed until construction of the property has been completed after which you can apply for a Title Deed. (Insert link to Title Deed Application process-pre-title deed holders)


Q. How long will it take for the pre-title to be issued?

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Pre-Title Deed will be issued within the established Dubai Land Department timelines.


Q. Can the process be expedited?

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

Pre-title Deed Registration (Corporate Customers)

Q. The property is registered in the company’s name, what documentation is required to register the property?

A. Corporate customers need to submit the following documents:

  • Passport copy of company shareholders (if applicable) along with the valid Residence Visa and Emirates ID (front and back).
  • A copy of Sale and Purchase Agreement.
  • Any Amendment Agreements (if applicable).
  • A copy of valid Trade License.
Q. What is the cost for obtaining a pre-title?
 

A. In order to obtain a pre-title you will be required to make the following payments:

  • AED 500 in administration charges, by cash or credit card.
  • A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 40 payable to “Dubai Land Department”.
  • AED 500 payable to “Emirates Real Estate Solutions” in cash.
Q. Do I need to come and apply in person?

A. The company can authorize a representative to make the application of the company’s behalf.


Q. Does the representative need to hold a Power of Attorney to complete the transaction?

A. A representative may be assigned to submit the relevant documentation on behalf of the Company by providing us with an authorization letter issued on the company’s letter head with the company stamp and signed by the company’s signatory .The representative also needs present his original passport. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.


Q. Will I be issued a title deed for my property?

A. The Dubai Land Department will issue a pre-title deed until construction of the property has been completed, after which you can apply for a Title Deed.


Q. How long will take for the pre-title to be issued?

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Pre-Title Deed will be issued within timelines established by the Dubai Land Department.


Q. Can the process be expedited?

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

Resale Transaction (Prior to Property Handover)

Q. What are the pre requisites for applying for resell of a property?

A. This service is offered to Customers who wish to resell their purchased property before making 100% payment towards the property purchased.


Q. I have only paid the booking amount towards the purchase price of my property. Can I sell it?

A. The resell transaction is subject to the completion of payment of minimum 40% of the purchase price along with the completion of the Pre-Title Deed Registration Process at the Dubai Land Department.


Q. Where can I apply for resell?

A. You can apply for resell at the Dubai Properties Sales and Customer Service Centre ,located in Ras Al Khor, Sundays through Thursdays from 08:00 A.M. 16:00.


Q. What documentation do I need to submit?

A. You will need to submit the following documentation:

  • Formal Transfer Request Letter/ Memorandum of Understanding (MOU), including new Buyer’s name and contact details, duly signed by property Owner(s) and Buyer(s), and addressed to Dubai Properties (if the property is initially purchased by a Corporate Customer, the letter has to be written on a Stamped Company Letterhead) and has to be signed by an authorized signatory- provided as per Dubai Properties format.
  • Original Sale and Purchase Agreement (SPA).
  • Any Amendment Agreements (if applicable).
  • Valid Passport copy(s)/ Trade License of Seller(s).
  • Valid Passport copy(s)/ Trade License of new Purchaser(s).
  • All outstanding payments or late payment fees to be cleared.
Q. Do I need to pay for processing the transaction?
A. The following payment needs to be made:
  • AED 5000/- administration fees by cash/ credit card.
  • AED 500/- Pre NOC administration fees by cash/ credit card.
Q. My property is mortgaged. Do I need to obtain an NOC from my financier?

A. Yes, you require a “Clearance Letter” from the concerned financial institution.


Q. Do the buyer and seller both need to be present at the time of the resell?

A. Yes, the presence of both Buyer and Seller required at the time of the transaction.


Q. I am unable to come in person. Can I assign someone to act on by behalf?

A. A representative may be assigned to act on behalf of the Owner(s) by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts.


Q. I am unable to issue a Power of Attorney in the UAE. Can I provide one that has been issued outside the UAE?

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

  • The competent Government Department in the country where the Power of Attorney document is issued.
  • The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
  • The U.A.E Foreign Ministry in the U.A.E.
Q. Will Dubai Properties complete the entire resell transaction for me?
  • Upon receipt of the required documentation, Dubai Properties will issue a Unit Termination and Resell Agreement (UTARA). The Seller(s) and the new Purchaser(s) should sign on the Agreement which will put an end to the initial Sale and Purchase Agreement.
  • Once receipt of the signed UTARA, the amended Sales and Purchase Agreement will be issued within 1 business working day; the new Purchaser(s) should sign the new Sale and Purchase Agreement (SPA)
  • Upon receipt of the signed SPA, Dubai Properties will sign and return one original set to the primary Purchaser (the person whose name appears first in the SPA and to whom all future correspondence will be sent).
  • NOC of Resell will be issued by Dubai Properties LLC, and both the Seller and the Buyer will have to complete the Resell transaction at the Dubai Land Department.

Title Deed Registration (Individuals - Pre-title Deed Holders)

Q.I already have been issued a Pre-title deed for my property? How do I obtain a Title Deed?

A. In case the Pre-Title Deed has been issued, you will need to make a payment of:

  • AED 540/- in cash to “Dubai Land Department” (for The Villa and Mudon customers- AED 390/-).
  • AED 500/- in cash to “Emirates Real Estate Solutions”.
  • AED 500/-in cash or credit card for administration charges.
Q. Where can I go to register my property?

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.

Title Deed Registration (Individuals - Non Pre-title Deed Holders)

Q. What documentation is required for registering my property?

A. You are required to submit the below documentation:

  • Passport Copy of Owner (and Co-Owners if applicable) along with the valid Residence Visa.
  • A copy of the Certificate of Record.
  • A copy of Sale and Purchase Agreement.
  • Any Amendment Agreements (if applicable).
  • National ID (for GCC residents).
  • Copy of Emirates ID for UAE Residents (front and back).
  • Visit visa or entry stamp and unified number from the passport (nonresidents).
Q. Do I need to pay in order to register my property?

A. Yes. In addition to the above documents you will be required to make the following payments:

  • AED 500 in administration charges, by cash or credit card.
  • A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 580/- (except for The Villa and Mudon-AED 410) payable to “Dubai Land Department”.
  • AED 500/- for ready properties and villas under construction or AED 1000/- for Sell off plan units payable to “Emirates Real Estate Solutions” in cash.
Q. I own multiple units, can I combine the payments and issue one managers cheque?

A. No. You will need to submit a separate set of documents and cheque for each individual unit.


Q. My property is mortgaged, do I need to submit documentation from bank along with my application?

A. Yes, in addition to the above documentation you will need to submit a No objection certificate from the financial institution addressed to “Dubai Land Department” with the mortgage details.


Q. Are there additional fees charged for mortgaged units?

A. Yes, a Manager’s Cheque (banker’s draft) representing 0.25% of the mortgaged value plus AED20 should be made payable to “Dubai Land Department”


Q. Do I need to come and apply in person?

A. We recommend that all owner(s) apply in person. However in the event that you are unable to apply in person, you can authorize a representative to submit the documentation on your behalf. The authorized representative is required to bring an authorization letter addressed to Dubai Properties and signed by the owner(s), along with an original valid ID. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.


Q. I am unable to come in person. Can I assign someone to act on by behalf?

A. Yes, you can authorize a representative to submit the documents on your behalf. Your appointed representative is required to have a letter of authorization signed by the owner(s) and is required to present valid identification at the time of submission. Once the “Developer Self Registration” (DSR) document is processed, the owner (s) will be required to come in person to sign. However, a representative may be assigned to act on behalf of the Owner(s) and complete the application process by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts


Q. I am unable to issue a Power of Attorney in the UAE. Can I provide one that has been issued outside the UAE?

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

  • The competent Government Department in the country where the Power of Attorney document is issued.
  • The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
  • The U.A.E Foreign Ministry in the U.A.E.
Q. How long will take for the Title Deed to be issued?

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. Once received from the Dubai Land Department, the owner will be informed to collect the Title Deed. Please be informed that the Title Deed will be issued within the established Dubai Land Department timelines.


Q. Can the process be expedited?

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

Title Deed Registration (Corporate Customers - Pre-title Deed holders)

Q. We already have been issued a Pre-title deed for our property? How do I obtain a Title Deed?

A. In case the Pre-Ttile Deed has been issued, you will need to make a payment of:

  • AED 540/- in cash to “Dubai Land Department” (for The Villa and Mudon customers- AED 390/-).
  • AED 500/- in cash to “Emirates Real Estate Solutions”.
  • AED 500/-in cash or credit card for administration charges.
Q. Where can we go to register our property?

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.

Title Deed Registration (Corporate Customers - Non Pre-title Deed Holders)

Q. The property is registered in the company’s name, what documentation is required to register the property?

A. Corporate customers need to submit the following documents:

  • Passport copy of company shareholders (if applicable) along with the valid Residence Visa and Emirates ID (front and back).
  • A copy of the Certificate of Record.
  • A copy of Sale and Purchase Agreement.
  • Any Amendment Agreements (if applicable).
  • A copy of valid Trade License.
Q. What is the cost for obtaining the Title Deed?

A. In order to obtain the Title Deed for the property you will be required to make the following payments:

  • AED 500 in administration charges, by cash or credit card.
  • A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 580 (except The Villa and Mudon-AED 410) payable to “Dubai Land Department”.
  • AED 500 for ready properties and villas under construction or AED 1000 for Sell off plan units- payable to “Emirates Real Estate Solutions” in cash.
Q. Do I need to come and apply in person?

A. The company can authorize a representative to make the application of the company’s behalf.


Q. Does the representative need to hold a Power of Attorney to complete the transaction?

A. A representative may be assigned to submit the relevant documentation on behalf of the Company by providing us with an authorization letter issued on the company’s letter head with the company stamp and signed by the company’s signatory .The representative also needs present his original passport. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.


Q. How long will take for the title deed to be issued?

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Title Deed will be issued within timelines established by the Dubai Land Department. Once received from the Dubai Land Department, the owner will be informed to collect the Title Deed.


Q. Can the process be expedited?

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process.

Miscellaneous

Q. How can I know the construction progress of my unit?

A. Communication is sent to all investors informing them of the achieved construction milestone as and when it is achieved. Alternatively, you can write to us on info@dp.ae for further information.


Q. My address has changed since I purchased my unit. How can I update it?

A. You can update your address by writing to us on info@dp.ae. However, if a representative is to do the address change on your behalf, they will need to be an authorized Power of Attorney (POA) holder (attested by the UAE Courts) and visit the Customer Service Centre in person in order for the POA to be verified. (Insert link for change of address form)


Q. I have been told that there are outstanding dues on the DEWA/EMPOWER account for my unit prior to my moving in. What should I do?

A. Please visit the Customer Service Centre situated in Ras Al Khor, in order to process the outstanding dues.

Collections and Payment

Q. I have an overdue payment that I need to settle. Who can I approach?

A. Please visit the Customer Service Centre in Ras Al Khor and a member from our Collection team will be glad to serve you.


Q. When will you bank my postdated cheque?

A. Payment towards your property is directly aligned to the achieved construction milestone. You will be notified in writing 10 working days prior to the cheque being banked upon achieving the milestone.


Q. The cheque presented as payment towards my instalment has bounced. Will I be charged bounced cheque fees?

A. The bounced cheque fees vary from project to project. Please refer to your Sales and Purchase Agreement for the exact amount.

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Q. What are your working hours?

A. The Dubai Properties Sales and Customer Service Centre is open from Sundays through Thursday from 8:00 A.M. to 17:00 P.M. However, transactions are received from Sundays through Thursday from 08:00 A.M. up to 16:30 PM


Q. How can I reach you after working hours?

A. Should you require any assistance after business hours, please contact our contact centre on the toll free number 800-DPUAE (37823) on Saturdays from 08:00 A.M. to 17:00 P.M. and Sundays through Thursdays from 08:00 A.M. to 19:00 P.M.

 

Alternatively you can also tweet us on @DPCustomers Sundays through Thursdays from 08:00 A.M. to 20:00 P.M.

 

You can also reach us via email by writing to info@dp.ae



Q. I have been contacted by a representative from Dubai Properties for document collection, however I’m unable to make it to your offices during your working hours.

A. Depending on the complexity and urgency of the transaction, we will be happy to send a representative to you so you could sign the documents to be delivered to you at the convenience of your home/office. (service available within Dubai only)

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